Research Radar – key workforce research reports


Research underpins our work and is a central part of our client work. We use this research to create actionable insights for our clients. Here we share workforce research, which we update regularly. We cover a broad range of disciplines, from learning and HR to diversity and internal communications, because we believe that the trends affecting one area of workforce development will be impacted, and influence, other areas. Having a holistic view of all the trends enables greater insights, which lead to better decisions.

Martin shares his insights on some of these research reports on his research slot on Learning Now TV (search ‘Martin Couzins’) and we create digested versions of research, which you can read here. We also create a quarterly Research Roundup, which you can read here.

And if you have any suggestions for research to be included please email us at


AI Trends

The State of Generative AI in the Enterprise – Now decides next, Deloitte

Leading through the great disruption, Adecco Group

2024 Work Trend Index Annual Report, Microsoft and LinkedIn

The AI Index Report – Measuring trends in AI, Stanford University

The State of AI at Work, Assana

CEO and C-Suite Research

Pulse of change 2024, Accenture

PwC’s 27th Annual Global CEO Survey

Fortune/Deloitte CEO Survey – Winter 2024

Customer Experience Trends

State of the customer experience, CSG

The future of service? Optionality, Deloitte

State of the Connected Customer Report, Salesforce

Diversity Research

Neuroinclusion at work report 2024, CIPD

Diversity, Equity and Inclusion in the Workplace (US), Pew Research Centre

A field study of the impacts of workplace diversity on the recruitment of minority group members, Nature Human Behaviour

Workplace Diversity: The statistics are in (round-up of various research reports), SAP

What’s Hiding in Hybrid Work? The Rewards and Risks for Women in Hybrid Work, King’s College London

Employee Experience

2023 Global Employee Experience Trends Report, NTT Data

5th Annual State of EX 2023-2024, FOUNT

Navigating the new world at work, Mercer

HR Research

2024 Human Capital Trends, Deloitte

HR Realities 2023-24, Fosway

Inclusion at Work Panel Final Report 

Generations: Unlocking the Productivity Potential of a Multigenerational Workforce, The Inclusion Initiative, London School of Economics

Edelman Trust Barometer 2024, Edelman

Experiences of working from home: umbrella review, Journal of Occupational Health 

State of the Global Workplace 2023 Report – The Voice of the World’s Employees, Gallup

2023-24 HR Realities Research – Shaping the Future of Work and HR, Fosway Group

Hiring Trends

UK Hiring Trends Report 2024, Robert Walters

Manpower Group Employment Outlook Survey, Manpower Group

Labour Market Outlook, CIPD

Internal Comms Trends

Internal CommunicationTrends Report 2024, Workshop

State of the Sector 2023/24, Gallagher

Employee Experience Trends 2024, Qualtrics

Learning Research

Workplace Learning Report 2024, LinkedIn

2024 Global Learning & Skills Trends Report, Udemy

L&D Global Sentiment Survey 2024, Donald Taylor

Learning Survey 2024, LPI

Learning at work 2023, CIPD

2024 Learning Report, Venture Marketing Group

Work & Salary Survey Report for the L&D Sector 2023/24, Blue Eskimo

AI in L&D: From talk to action, Donald H Taylor and Egle Vinauskaite

Megatrends Reshaping the Future: The Crucial Role of L&D in Business Transformation, MindTools for Business

Learning & Development Impact Survey 2024, Hemsley Fraser

Digital Learning Realities, Fosway Group


Better Management Report: Taking responsibility – why UK plc needs better managers, CMI

How HR can support the overworked middle manager, Capterra

Stop wasting your most precious resource: Middle managers, McKinsey

Skills Trends

The future of jobs report 2023, WEF

Reskilling for sustainable growth, Corporate Research Forum

Talent Trends

2024 Global Talent Trends, Mercer

2024 Talent Trends report, Randstad Enterprise

2024 Talent Trends, SHRM