The power of customer insights
May 1, 2025 3:00 pm
In this session, Martin Couzins, CEO at Insights Media, will be joined by Meg Peppin, founder, MP Partnership, to discuss how customer listening can inform your thinking and help evolve your business.
We will discuss:
- The power of indepth customer feedback
- How customer insights can inform your business strategy
- How the process supports business development
- Why organisations should listen to their customers
