Making hybrid working work

As companies like Amazon mandate a return to the office, the debate around working from home (WFH) rages on. While many organisations have embraced hybrid working, others are pulling back, demanding employees return full-time. According to KPMG’s 2024 CEO...
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World of Learning 2024: Getting beyond “more crap quicker” and into performance and productivity

Conference talks can go meta and granular in the blink of an eye. One minute you are listening to a summary of the state of productivity in the UK, the next you are listening to how AI can help...
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What are customer insights and why are they important to your business?

Knowing what your customers want from you, how they feel about your products and services and what they would like them to look like in the future are all customer insights. Having those insights readily available helps you make...
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Learning Live 2024: Talking tasks

There was always going to be a lot said about AI at Learning Live 2024. Each year, the conference agenda is created from the challenges reported by the heads of learning signed up for the event and this year,...
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Learning Live 2024: Tackling L&D’s existential crisis

Learning and development is facing an existential crisis, according to Ed Monk, CEO at the Learning and Performance Institute. With the institute’s Learning Live conference taking place in London next week, I caught up with Monk to see what’s...
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Why run a customer insights programme?

I like the way my LinkedIn network provokes my thinking. This week, I responded to this post shared by Donald H Taylor . . . https://lnkd.in/eZAWs8Wv It was about the importance of case studies, especially for early stage companies....
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Acknowledging and overcoming ‘not invented here syndrome’ to drive innovation

  At a time when there is huge innovation external to the organisation – generative AI and its various applications, for example – now is not the time for organisations to fall foul of ‘not invented here syndrome’. This...
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Cutting through the AI noise – resources and action points

Our recent webinar with AI strategist Jon Fletcher looked at how learning professionals can cut through the AI noise. Here are the resources from the session. Watch the recording . . . The session included data from our report...
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Actionable insights to accelerate business opportunities

Over the last few months we have been refining our offer and as a part of that came to the realisation that our process of using research and customer/employee/market insights to guide what we do is a powerful and...
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Research Digested: How Work Preferences Are Shifting in the Age of GenAI, Boston Consulting Group

Research from Boston Consulting Group shows how work and working preferences are changing for employees. Technological change, gen AI in particular, is putting the focus on skills, learning and career development. Why read this report? A part of Boston...
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