Data and its impact on behaviour
In his keynote at the Festival of Work, the Financial Times’ Undercover Economist Tim Hartford took a look at how data and behaviour can transform work. He used running as the metaphor for his talk, recounting his journey from...Read more >
The what, why and how of customer listening
What is customer listening and how can it benefit your organisation? Here we explain the role of independent feedback in driving business success. Most organisations think they understand their customers. Many are working from assumptions. Businesses talk to...Read more >
Research Digested – The Trust Paradox – why behaviour, not belief, determines trust and how leaders can bridge the trust gap to drive performance, Investors in People
About the research In this survey of more than 1,000 employees and 500 HR leaders, Investors in People explore how trust is impacting performance and showing up through employee behaviours. Key findings Employees (93%) and HR leaders (100%) say...Read more >
Research Digested – The UK Learning Power 100, Lyceum Education Group and FT Longitude
About the research This report benchmarks leading UK employers on the maturity and effectiveness of their learning and development (L&D) practices. The research combines an assessment of the top 100 organisations with a survey of 2,000 UK employees. Key...Read more >
Research Digested – Prioritization of Risks from Artificial Intelligence June 2026 – A Delphi Study of 272 International Experts, MIT AI Risk Initiative
This research explores and prioritises AI risks through the Delphi method in which 272 experts build consensus through an iterative, and anonymous, consultation. In each round of the consultation the experts (academics, practitioners etc) see peer responses and can...Read more >
Research Radar – key workforce research reports
Research underpins our work and is a central part of our client work. We use this research to create actionable insights for our clients. Here we share workforce research, which we update regularly. We cover a broad range...Read more >
Ask better questions to navigate change more effectively
What is ‘high-value’ work? “AI will free people to focus on high-value work” is becoming one of the defining phrases of the gen AI era. By shifting tasks that can be easily automated to AI, workers will be left...Read more >
Deeper questioning for successful transformation
AI poses all sorts of opportunities and threats for organisations. So how should they respond? The threats and opportunities are almost existential which means the response needs to be bold and brave. And that means asking good questions and...Read more >
Research digested: 2026 Work Trend Index Annual Report: Agents, human agency, and the opportunity for every organization, Microsoft
About the research A survey of 20,000 AI-using knowledge workers across 10 markets Key findings Microsoft argues the next phase of AI adoption is less about deploying tools and more about redesigning organisations around “human agency” and AI agents....Read more >
Research digested: Work on what matters, Ipsos Karian and Box UK
About the research This research is based on a survey of 5,000 UK employees aged 18–75 working in organisations with 250+ employees. Key findings Employees can handle change – but question whether it helps More than two in three...Read more >