A snapshot of useful research for L&D and workplace professionals . . .
Why read this report
This report shares some useful insights on employees’ perceptions of AI and how they want to use the technology at work.
About this research
UKG surveyed more than 4,000 employees in 10 countries, including C-suite executives and people managers, about their real and perceived use of AI.
There are lost of useful stats in this research. These include:
The research reveals a perception problem with AI. Less than half of employees (44%) believe they interact with AI in their personal lives, even though at least 90% say they’ve used at least one of the following: maps and navigation (66%), predictive product/entertainment suggestions, such as in Netflix and Spotify (50%), text editors or autocorrect (47%), virtual home assistants, such as Alexa and Google Assistant (46%), or intelligent chatbots (31%).
Employees willing to embrace AI at work say that it would increase their:
This research highlights an AI perception problem with nearly half of employees believing they do not interact with AI outside of work even though they use AI-powered technologies such as maps and Spotify. There is a job to be done educating employees about how AI tools are used at work. The good news is that this is something employees want – they want more transparency around how AI could improve work processes.
Now is the time to help employees understand the opportunities of AI – they are ready to learn and willing to experiment.
Report Reading time: 3 minutes
Picture credit: qimono