Redefining the L&D value proposition – a review of Connect 2025
The Learning Network’s Connect 2025 conference explored the intersection of humanity and technology. And it is at this intersection that the role of L&D is being redefined. What does it mean to be human in a technology-driven world of...Read more >
Talking all things customer insights with Huthwaite International
Looks like I enjoyed this podcast interview. That’s because I did! Yesterday I was interviewed for the Huthwaite Mastering Sales and Negotiations podcast about how customer listening can create actionable insights. I love where work can take you and...Read more >
Learning Live 2025: learning, leadership and high performance in the age of AI
Technology and AI integration, scalability and resource constraints, measurement and evaluation, culture and engagement and leadership and stakeholder buy-in. These are the challenges facing learning leaders today, based on insights gathered by the Learning and Performance Institute ahead of...Read more >
Research Radar – key workforce research reports
Research underpins our work and is a central part of our client work. We use this research to create actionable insights for our clients. Here we share workforce research, which we update regularly. We cover a broad range...Read more >
Learning Technologies 2025: time to talk enablement
Enablement. It’s an ugly word but one that L&D might start using more as AI tools become integrated into organisations. Why? Because these tools can help people do their work more effectively. This is not about knowledge and...Read more >
Open questions – the key to better customer insights
Deep customer feedback and understanding the voice of the customer depend on asking good, open questions. But there are challenges around asking the questions you need to in order to get the valuable feedback you need to develop and...Read more >
How The Open University uses case studies to build engagement – session resources
Here are the resources from our session on How The Open University uses case studies to build engagement. Download our practical guide to engaging audiences using case studies here. And view the recording . . .Read more >
Give voice to customers through case studies – session resources
Here are the resources from our session on case studies and customer voice. The slides can be downloaded here. Download our practical guide on how to harness customer voice and case studies. And view the recording . . .Read more >
10 market insights to shape your comms – session resources
Here are the resources from our session on creating stand out thought leadership. The slides can be downloaded here. Download our guide looking at research to shape your comms in 2025. And view the recording . . .Read more >
Creating standout thought leadership – session resources
Here are the resources from our session on creating stand out thought leadership. The slides can be downloaded here. Download our practical guide to thought leadership. And view the recording . . .Read more >