Going quiet or ignoring what’s going on does not make for good communications right now

  Yesterday I was due to run in the Bath Half Marathon but decided against it due to concerns about the spread of the coronavirus and the impact that could have locally. In my previous post I wrote about...
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Comms in uncertain times

  Everyone at work will have their concerns about the coronavirus. And everyone will have their own views on the implications of the virus on them, their friends and family and their colleagues. Cutting through the noise is critically...
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Virtual/remote working – time for HR and L&D to seize the moment

I’m still riffing on what I wrote yesterday. It feels like the coronavirus could have quite an impact on future working practices. It will force organisations into using virtual technologies to keep employees connected and enable them to work...
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Coronavirus: an opportunity to do more, and better, virtual events 

Coronavirus could really shift the way some work is done because if work can be done without commuting, then that is the way it might have to happen in the very near future. If this is the case, then organisations should...
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L&D: We want it but we don’t have the skills to do it

  We regularly produce digests of research related to the people development space. Stats from a couple of recent pieces of research tell an interesting story. Fosway Group’s research into the realities of digital learning shows that the top...
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The power of metaphor in communicating your message

Metaphors are really useful for communicating abstract ideas. They liken an abstract idea to something that is simple and well understood. The video below is a great example of using the metaphor of making a cup of tea to...
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Content quality control

  We’ve been asked to do more proofreading for clients recently. This got me reflecting on the quality of content that organisations publish, whether it’s marketing content, learning content or general communications. And when I say quality, I mean...
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Creating space to think

Last year I attended three-days of training on the Thinking Environment led by Meg Peppin. Since then I have participated in Thinking Partnerships in which two people spend time thinking and listening. They typically last up to an hour....
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What marketing information do L&D professionals want from vendors?

  I have attended a lot of Learning Technologies conferences and exhibitions over the years and I have heard the same grumbles each time about the exhibition experience. L&D pros keep complaining that vendors aren’t giving them the information...
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Bringing the barcamp experience to organisations

  “Barcamp is the best bit of Learning Technologies.” That’s what a lot of people say about our Barcamp event. We’ve just run our eighth Learning Technologies Barcamp and, as with the others, it was a huge success. You...
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